Why Choose 

Lachicotte?

The Lachicotte Vacation Rental Management Team brings to the Rental Partnership 50+ years of detailed, creative and energetic experience in the Pawleys Island, Litchfield and Debordieu Colony Vacation Rental markets. In addition to the local market experience, The Lachicotte Vacation Rental Management Team Members are affiliated members of Christie’s International Real Estate, Vacation Rental Management Association, Georgetown County Tourism Commission and the Pawleys Island A-tax Commission – and are always striving to maintain a position on the front side of the ever-evolving global, national and local industry marketing and service standards / opportunities, to better service you the “Rental Partner” and “our” vacationing guest.

We invite you to contact us for a detailed confidential discussion of your property management needs and to learn more about what our Vacation Rental Management Program can do for you. We are very proud of our excellent reputation and are confident you will find that the Lachicotte rental program is among the very best in the Pawleys Island Vacation Rental Management Services.

We look forward to hearing from you!

Full Service

Rental 

Management

What you get with 

Lachicotte Rental Management

Your time is valuable. Here’s what we do as part of our full-service management so you don’t have to!

Attracting Guests

Taking care of you

Managing the Details

Current Homeowners

Existing Lachicotte Homeowner Partners can login through the link below.

You will need an owner ID and a password.

Property Management 

Services

Marketing

Accounting

Reservation

Maintenance

Housekeeping

Smart Home Technology

Sales & Marketing Services

  • Real-time booking availability.
  • High-resolution photography that pops off the screen.
  • Fully optimized website for computers, tablets, and smartphones.
  • Detailed descriptions of your property.
  • Dynamic content including blogs and links to social media.
  • Aggressive pay-per-click campaigns, furthering our websites’ reach online.
  • Vigorous search engine optimization to ensure high placement within Google, Yahoo and Bing.
marketing services

Financial Services

  • Enjoy the convenience of direct deposit for monthly income checks, as well as complete online access to our Owners Portal, where you can view property availability and monthly statements at your leisure.
  • Receive an electronic monthly statement, which provides detailed information about your rental income and any maintenance or administrative fees.
  • Trust our dedicated Revenue Management Team to ensure that the daily pricing and availability of your property is optimized to garner the most income for the given supply and demand.
  • Accounting provides year-end 1099 tax requirements in the mail at the end of January / early February.

Reservation Services

In order to help boost the quality and quantity of your Pawleys Island vacation rental’s bookings, Lachicotte – A division of The Litchfield Company utilizes a far-reaching reservations system. Our centralized reservations department is equipped with cutting edge technology, through our comprehensive reservations and golf package system. We also provide a toll-free reservation service by telephone for our customers in the United States, Canada, and the United Kingdom. Additionally, our company works with online travel agents (OTAs) like Expedia, Hotels.com, Orbitz, Booking.com, Hotwire, and Priceline, as well as owner-direct booking sites, including Airbnb and VRBO. Our centralized reservations department is hard-working, attentive to our homeowner and customer needs, and well-versed in our various rental properties and locations in the Pawleys Island and surrounding area. Along with extensive training, our reservationist complete a required hospitality training seminar to ensure they are capable of providing top notch customer service.
Call Center and Reservation Services

Maintenance Services

  • General electrical repairs including wiring work and lighting upgrades.
  • Professional-quality painting of interior and exterior areas to directed specifications.
  • Installation and repair of laminate flooring, tile and carpet.
  • General plumbing repairs to sinks, showers, toilets, water heaters and garbage disposals.
  • Installation of items throughout your property including bath and kitchen faucets, ceiling fans and large appliances.
  • Pressure washing of deck/patio areas, walkways and property exterior.
  • Positive relationships with area contractors for all other services or repairs needed.
  • Carpentry work including the installation and repair of doors, windows, shutters, trim and deck areas.
  • Completion of monthly or routine procedures including HVAC checks, filter changes, light bulb changes, water line tests, dryer vent cleaning and mold inspections.

Housekeeping Services

  • Consistent individual cleaning attendants who know your property.
  • Cleaning of all glass surfaces, mirrors and windows.
    Replacement of linens for guest arrival and laundry services for dirty linens.
  • Detailed cleaning of all kitchen and bathroom areas, including porcelain, stainless steel and chrome fixtures.
  • Vacuuming, sweeping and mopping of all floor surfaces.
  • Dusting of all surfaces, hard-to-reach areas and HVAC closets.
  • Seasonal deep cleaning of your property, including professional carpet cleaning and meticulous cleaning underneath all moveable fixtures and furniture.
  • Detailed inventories performed regularly to ensure all your property’s items are accounted for.
Housekeeping Services

Smart Home Technology

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New Owner Inquiry

Get Peace Of Mind Knowing Your Rental Is In Good Hands

Send our dedicated homeowner services team a message now for more information on making your rental work for you.

Debbie Smittle

Debbie Smittle

Property & Owner Service Manager

Katy Lenderman

Katy Lenderman

Business Development Manager

Questions? 

We've Got Answers.

Picking a rental management company to care for your vacation rental is a big step. This owners FAQ section is designed to answer the most common questions asked by new owners. If the specific question you were looking to get answered isn’t listed please don’t hesitate to call our dedicated homeowners department.

Our management services include the marketing and promotion of your vacation rental property by our sales and marketing team, reservation services from our trained and motivated reservation staff, 7 days a week housekeeping and maintenance services, and monthly accounting of rental income and related expenses.

With the understanding that each property is unique, we have multiple management agreements designed for the specific property. Our fees are lower or competitive with other area management companies.

Our team of trained maintenance technicians responds to a variety of guest and owner services calls seven days a week. Maintenance calls are billed at $40.00 per hour. Services that require less than 20 minutes (such as replacing a light bulb) are complimentary. Specific information on any costs exceeding $200.00 will be provided by our Owner Services team.

The initial contract term is for one year, with automatic renewals on an annual basis. The agreement may be terminated with a minimum 30-day notice. Owners are required by South Carolina State Law to honor existing guest reservations for a period of not less than 90 days after termination of the management agreement if existing reservations cannot be relocated to other accommodations.

Each month, every owner is provided with an accounting of income and expenses. Statements are available on your personal Owner Portal on our website, www.lachicotte.com, 10 days after the end of the month. We recommend a direct deposit for quickest access to your rental proceeds.

We lead the way in reaching prospective guests looking for rental opportunities in the Pawleys Island and Litchfield Beach areas. Our websites rank near the top for most search terms used by those looking for vacation rentals in the area. We utilize a mobile optimized booking engine, and employ an aggressive email marketing campaign reaching over 3.5 million subscribers each year. We work with the leading third-party booking channels in the world – Priceline, Expedia, Travelocity, Air BNB, VRBO, and others – and we maintain an aggressive social media campaign.

There are no rental fees when you use your property. This applies to you, the owner, as well as, your children, brothers, sisters, parents, grandparents or grandchildren. However, the cost of a departure cleaned will be billed.

As an owner, you are able to offer your guests an additional 15% off of our lowest advertised rates or other agreed upon rate. Lachicotte – a division of The Litchfield Company does not allow owners to rent their property for a fee in lieu of our services. Cleaning fees are based on the number of bedrooms and size of the home.

Our Revenue Management team closely monitors market trends, and sets rates accordingly. Our Yield Management Techniques seek to maximize rental revenue based on demand. Initial rates are based on number of bedrooms and bathrooms, size, location, and views of the home. We also establish minimum-length-of-stay and deposit/cancellation policies. Our rates are managed weekly based on market trends, pace to prior year, pace to budget, advance over prior week, and other market conditions to ensure you are receiving the highest rate achievable for each reservation.

Get Seen where guests are

Shopping - 

And Booking

Our Homeowners’ Properties are Advertised on the Vacation Rental by Owner Websites and More!

See What Our 

Homeowners Are Saying

TESTIMONIALS

Mission Statement

The Lachicotte Company stands by its more than 2 decades of excellence in managing vacation rental properties all along the Grand Strand and seeks to continue to maintain and market your unit to the best of our abilities. We realize that your property is a valuable asset and piece of you, and for that reason, we strive to do everything in our power to help make the property management process one that is filled with open communication, integrity, and proven results.

It is our mission, as property managers, to offer the most personal and individualized care and attention that every homeowner deserves. Our full-service management services cover your Pawleys Island vacation home rentals on every front, from maintenance and housekeeping to marketing and financial services. Our mission statement revolves around all of the following attributes:

Open The Door To

Opportunity

Connect With Us Today!

Call (843) 979-6740 to get connected with our vacation rental expert or start your free assessment by Lachicotte - a division of The Litchfield Company.
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